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How it Works Both the contractor and the client have an account with Home Extension Contracts which monitors the project status. The project information is shared between both parties in an open book format. The account details the contract conditions, including the total cost of the works, the completion date and responsibilities for design and approvals. The account also manages any changes made during the works and shows the payment history. A Project Bank Account is set up as the mechanism for payments to the contractor from the client. Contractors can 'see' the money in the Project Bank Account and clients pay the contractor via their account.
Within the account there are mechanisms to log disputes and request feedback and to change any previously agreed conditions or criteria. Registering for an account is free which allows you to utilise the contract and other features available. Once you are happy to move into a formal contract with a contractor you then activate your account at which time we set up your Project Bank Account. Each payment made to the Contractor carries and administration fee of £9.99 inclusive of VAT. The flowchart below demonstrates the process:
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